Privacy Policy

We value your data protection rights as defined by the EU GDPR and Data Protection Act

This policy defines how we collect and handle data, how it is stored and processed, and what rights and access you are entitled too.

The following data may be collected during your interactions with our services:

Email addresses on our newsletter signup form

What: Your email address and name are collected and stored

Who: Purechannels Ltd collect this data and it is stored in a database by and will be transferred to our email provider Campaign Monitor. You can view their website at: https://help.campaignmonitor.com/gdpr-faqs.

Basis: You provide this information to us at your own discretion so therefore your consent is the basis for processing

How: We periodically send out a newsletter and keep you in touch with all the latest developments

Term: Your data will be stored until you unsubscribe by clicking the unsubscribe link in the emails or by contacting us directly

Rights: Should you wish to amend, remove, pause, export your data please contact us

Complaints: Please contact us should you wish to raise a complaint

A contact request on our website

What: All the information supplied on our contact form is stored in a database, including your name, email, telephone and message

Who: Purechannels Ltd hold this data on their own web servers (UK based)

Basis: You provide this information to us at your own discretion so therefore your consent is the basis for processing

How: The information is used to communicate with you as requested and act as a backup should the standard email processes fail

Term: Your data will be stored until we run a periodic tidy up or should you contact us directly

Rights: Should you wish to amend, remove, pause, export your data please contact us

Complaints: Please contact us should you wish to raise a complaint

Use on our Viewpoint comms platform

What: All the information supplied when signing up to Viewpoint is stored in a database. This includes your email address, company and your news preferences.

Who: Purechannels Ltd hold this data on their own web servers (UK based)

Basis: You provide this information to us at your own discretion so therefore your consent is the basis for processing

How: We may contact you with relevant information relating to your preferences along with the type of company you are. We may contact you on behalf of vendors or partners but would never pass your information to them without your consent.

Term: Your data will be stored until your account is removed. This can be done by contacting us.

Rights: Should you wish to amend, remove, pause, export your data please contact us

Complaints: Please contact us should you wish to raise a complaint

If you have any queries regarding your data please contact us. If after contacting us you feel we have still not responded to your concern correctly please contact the ICO https://ico.org.uk/make-a-complaint/.

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